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Support

Questions, problems or feedback? Email support@proclame.ai. We reply within two business days.

Wrong or missing product info

Open the item in the app and tap "Report wrong info", or email us the product name and barcode. Product data comes from Open Food Facts, a community database, and can be out of date.

Manage or cancel a subscription

Open Settings on your iPhone, tap your name, then Subscriptions, then Gredi. Cancel at least 24 hours before renewal to avoid the next charge. You can also restore purchases from the Me tab.

Delete your data

In the app, open the Me tab and tap "Erase all my data". Your rules and scan history are stored on your phone, so this removes them.